![]() ![]() Also, be sure to report/post a review in the applicable software store for your affected device to help address an issue.You may lose pictures and other data if this is performed. In some instances, restoring the phone has resolved app function.Reset your password – This can help sync up your account.Make sure you have U-verse TV service and an appropriate package – if you do not have U-verse TV, you can see if it is available by signing into your account at att.com.Verify you have the latest software/ operating system on your phone or tablet.Varies on phone, browser or device operating system. Make sure you are using the correct member ID to sign in.How to fix your Mobile app from my Smartphone or Device Having trouble signing into the U-verse online app? Not able to sign into HBOGO or ESPN? Were you able to before? Having trouble accessing it from your mobile device? How about a tablet or phone? Not to worry!! We have some recommendations that may help! Why is my Mobile App not working? App & website troubleshooting ![]()
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